Nerdslice IT Support

Remote IT Support and Managed Services

Online Tech Support for Small and Midsize Business.

Take Your Small Business Tech Support to the Next Level

Small business tech support used to happen onsite no matter what. But with the advent of remote IT services, the need for 24/7-onsite support has diminished. Braintek’s business computer technicians can resolve many of your IT issues using remote access tools.

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What Are Remote IT Support Services?

The phrase, remote IT services, refers to a system that allows a person to connect with and use a specific computer or network from a remote location. That way, your IT consultants won’t have to make you wait until they can physically come out to the office when you experience a problem. They can address your concern remotely using remote access software.

Using these tools, your Nerdslice business computer technicians can:

  • Access a specific desktop, laptop, or server
  • Manage files on the computer or server
  • Update server software
  • Run diagnostic and maintenance programs
  • Train end users on new software and protocols